Free UK shipping over £5030-day easy returns3-year warranty
Home  /  Privacy Policy

Privacy Policy

Your privacy matters to us. This policy explains what data we collect, why we collect it, and the choices you have.

Last updated: 22 June 2026

1. Who we are

Brance ("we", "us", "our") sells premium sports bags online. We are the data controller responsible for the personal data you share with us through this website. If you have any questions about this policy, contact us at privacy@shopbrance.com.

2. What we collect

Depending on how you use the site, we may collect:

  • Order details such as your name, delivery and billing address, email and phone number.
  • Payment information, which is processed securely by our payment provider. We never see or store full card numbers.
  • Account and contact data you provide when you message us or sign up for updates.
  • Usage data such as pages viewed and items added to your cart or wishlist, stored locally in your browser.

3. How we use your data

  • To process and deliver your orders and provide customer support.
  • To keep your cart and wishlist working between visits.
  • To send order updates and, if you opt in, marketing emails.
  • To improve the site, prevent fraud and meet our legal obligations.

4. Cookies and local storage

We use essential cookies and browser local storage to remember your cart, wishlist and cookie preferences. With your consent we may also use analytics to understand how the site is used. You can change your choice at any time by clearing your browser data. See the cookie banner shown on your first visit for more.

5. Sharing your data

We only share data with trusted providers who help us run the store, such as payment processors, delivery partners and hosting services. We do not sell your personal data to anyone.

6. How long we keep it

We keep order records for as long as needed to fulfil orders, handle returns and meet legal and accounting requirements, then securely delete or anonymise them.

7. Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, email privacy@shopbrance.com. You also have the right to complain to the Information Commissioner's Office (ICO).

8. Security

We use industry-standard measures, including HTTPS encryption, to protect your data. No method of transmission is completely secure, but we work hard to keep your information safe.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown above.

10. Contact us

Questions about your privacy? Email privacy@shopbrance.com or use our contact form.

BRANCE